Passport Details

• Please make sure that the name on your passport is the same as that on when booking. We use this register you at the Indonesia Tourist Office and buy the permit.

• Make sure your passport has a minimum of six months validity remaining, as this is an entry requirement of many countries.

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Flights

• Please let us know your flight details before your arrival date, whether you have a pick-up or not. This is so we know your estimated arrival time in Bukit Lawang.

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Accommodation

• We can help with pre and post accommodation before/after your trek or tour

• If booking your own acccommodation we recommend booking at least several months before tyour trip especially if its in the high season (June - October).

• Please confirm with us what accommodation you have booked 

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Payment

• Payment for treks and tours are paid in cash the night before your trek. This is to so we can pay for the permits, buy food for the trek and to cover any additonal costs during a tour.

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Medical

• Please inform us of any medical conditions

• All treks need a reasonable level of fitness

• If you have any dietry requirements or allergies, please say during the booking period

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Visas

• Visa Exemption - As from 2015, citizens from 90 countries can obtain a 30 day free visa from Medan Airport, Kuala Namu. However, you must show onward travel otherwise Immigrations is likely to charge you the standard $35 for a VOA 30 day visa. This visa can not be extended and you have leave on the 30th day. The day you arrive counts as your first day.

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• Visa On Entry - This visa is for anyone wanting to stay longer than 30 days, as it can be extended without leaving Indonesia, hence visitors can stay for 60 days. Citizens from 62 countries can apply for VOA at most Indonesian airports, costing $35. If visitors are wanting to extend then this needs to be done a week for the visa expires at the local immigration office. Here that is Medan. Visa extention now costs IDR 500,000 for another 30 days.

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• Visa Prior to Arrival - A 60 day visa can be obtained prior to travel to Indonesia. Visitors can apply at the local Indonesia Embassy/Consulate in their country, or within Asia, the only place is the Indonesian Consulate in Penang, Malaysia. However, they require that you have a sponsor letter.

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The passport must be valid for at least 6 months from the date of arrival and have a valid return ticket.

Currency and Money

• The currency in Indonesia is Rupiah. Banknotes: 1000 rp, 2000 rp, 5000 rp, 10,000 rp, 20,000 rp, 50,000 rp and 100,000 rp     

• There is no ATM in Bukit Lawang or  in the next village, so take money out at the airport.

• Theree are several currancy exhange offices but they do not give the best rate.

• The maxium amount visitors can withdraw at one time is 2,500,000 rp if the note demonination is 100,000. There are two ATMs in Bahorok (about 30 minutes from Bukit Lawang). They do accept Visa cards but there are regular issues with them.

• In an emergency, money can be taken for a card machine in one of the offices, but they charge 7% on foreign cards