Welcome to responsible travel in North Sumatra
Travel Alerts
Worried about travelling to North Sumatra, Indonesia....check out the latest news here
Travel Alerts
At Sumatra EcoVentures, the safety of our guests and staff is top priority
As a tour operator, we pride ourselves on health and safety. So travelling responsibly is the root of our trekking and tours. Before all of our treks, we make sure that you are a healthy and not showing cold/flu symptomes. With the continuous Coronavirus outbreak throughout the world, it is our duty to monitor world events closely.
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Sumatra EcoVentures makes any decisions on treks and tours in North Sumatra based on information and advice on several sources.
Coronavirus (COVID-19) - Indonesia
If you have any upcoming travel plans or are travelling to Indonesia in the next couple of weeks, its likely you have questions about the impact of Coronavirus (COVID-19) may have on these. To help you understand if it may, or not affect your travels plans, below we have listed the travel advisories for Indonesia and specifically Sumatra. However, we recommend that you consult your own government health advisory for more information if you are travelling from your own country.
We have also listed some useful common questions with answers, as well information on bookings, cancellations and refunds due to the Coronavirus.
It is our priority to protect the safety and wellbeing of our staff and guests. We will be updating this page as regularly as possible to keep you informed on the current situation.
North Sumatra
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The Gunung Leuser National Park is now officially now open to visitors!
We are accepting local and international visitors. We will be checking your COVID-19 PCR health certificates and making sure you are fit to trek.
Last updated: 17:00 15 October 2022
Indonesia Travel Restrictions
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Who can enter Indonesia now?
Indonesia is allowing all foreigners to enter the country. However, they must meet COVID-19 entry requirements.
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Regulations on travel from abroad and within Indonesia are frequently changed in response to COVID-19, often at short notice. Travellers to Indonesia are strongly recommended to check the latest regulations with their airline and with their local Indonesian Embassy before departure.
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Visa on Arrival is open
All visa applications must now be done online through the Indonesian immigration portal.
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Will I have to quarantine?
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Unvaccinated - Have to undergo 5 days mandatory quarantine.
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Vaccinated 1 dose - Negative PCR 2x24 hours before departure.
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Fully vaccinated - No PCR on arrival needed and no need to quarantine on entry
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Visitor Visa
In order to obtain the B211 visitor visa, you must have a sponsor in Indonesia – a process that can be easily completed with the help of a visa agent. The application is summitted online, so you do not have to go to the embassy. More information about this can be found online.
Current Security Status
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High degree of caution
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Still Indonesia is reporting cases of Covid-19. See links below for more information.
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Entering Indonesia for Tourism purposes
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Now 70 nationalitites can (including UK, USA, Australia) can enter Indonesia with Visa on Arrival...... quarantine free and if fully vaccinated. They must also have health insurance covering covid-19. These nationalities can obtain a visa on arrival for the cost of 500,000 rupiah. This is valid for 30 days and can be extended once only. All other nationalities have to apply for a visit visa 211A.
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Current conditions of Visa on Arrival and Quarantine Free
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Must be fully vaccinated or have received a booster
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Have health insurance that guarantees COVID-19 treatment according to the provisions
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All those arriving in Indonesia must install the Peduli Lindungi app on their mobile device.
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All passengers will undergo a temperature check on arrival. Passengers who show symptoms of COVID-19 or body temperature above 37.5 must also undergo a RT-PCR test. If the test is positive, passengers may be taken to a hospital or isolation facility at their own expense. If the test is negative, fully vaccinated passengers may continue their journey.
List of nationalities that can obtain a Visa on Arrival
Citizens of over 70 countries can obtain a visa on arrival for Indonesia. Find the complete list below:
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Algeria * Andorra *Armenia * Argentina * Australia * Austria
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Bahrain * Belarus * Belgium * Bosnia *Brazil * Bulgaria
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Canada * China * Croatia * Cyprus *Czech
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Denmark
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Egypt
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Estonia
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Fiji * Finland * France
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Greece
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Hungary
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Iceland * India * Ireland * Italy
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Japan * Jordan
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Kuwait
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Latvia * Libya * Liechtenstein * Lithuania * Luxembourg
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Maldives * Malta * Mexico * Monaco *Morocco
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New Zealand * Netherlands
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Norway
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Oman
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Panama * Papua New Guinea * Peru *Poland * Portugal
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Qatar
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Romania * Russia
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Saudi Arabia * Serbia * South Africa * South Korea * Slovakia * Slovenia * Spain *Suriname * Sweden * Switzerland * Seychelles
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Taiwan * Timor-Leste * Tunisia * Turkey *
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Ukraine * United Arab Emirates
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United Kingdom
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United States
If your travelling in the next few days or weeks, we strongly advise you to check your local advisory advice and information. Most countries provide their own travel advice and advice travelling to Indonesia.
See below for links to some of the larger countries:
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Are you still running treks and tours?Our priority is the welfare of our staff, guides, orangutans and you. We regularly check and update the current status in Indonesia. The World Health Organisation advises using masks in the community and to use the same precautions to stay healthy. We are open for eco-treks around Landak River and now the Gunung Leuser National Park is officially open, all our treks are available.
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Can I enter Indonesia? Do I need to be vaccinated?Yes, international travelers can now enter Indonesia through many of the airports or seaports. They must be fully vaccinated. Visa on Arrival is now available for many nationalities.
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Can I get Visa on Arrival?Travellers from 70 nationalities can now obtain a VISA ON ARRIVAL (VoA) Check with on your government website whether your nationality can enter. You have to be fully vaccinated.
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What are the new quarantine regulations?If fully vaccinated, no need to quarantine. Temperature check on arrival. If not vaccinated, mandatory 5 x 24 hours in quarantine
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What if I happens if my PCR result is positive and I have a trek or tour booked?Contact us as soon as possible. We will be happy to reschedule the trek or tour to another date. If we have had to book accommodation and cannot change the dates, we will re-book at another guesthouse or hotel. You will have to pay the price difference if there is one.
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I want to cancel my trek or tour, what are the cancellation fees?"If you would like to cancel your trek or tour, we ask to to contact us directly as soon as possible so we can discuss your options. Please refer to the bookings and cancellartions at the bottom of this page for further information.
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I want to make a booking for the future, but what happens if the coronavirus escalates again?We are still accepting bookings for future dates, with the knowledge that we continually check the current advisory status in Indonesia and will inform you if there are any changes.
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What if someone in my group trekking gets sick?If you or any member in your groups shows any signs of the coronavirus symptoms, we will send them back to the village to rest and isolate. We will follow the World Health Organisation advice and guidelines.
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What happens if a airline cancels my flight?We do not have any control over an airline's decisions to stop or reduce their flights to a destination or here in Sumatra. You will need to get in touch with the airline provider or agent who booked your flight for more information. If you have a trek or tour already book, contact us directly. We can discuss cancellation or re-schedule.
Why Travel with Us?
